Job Description: Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look. Job Responsibilities: Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care. Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary. Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals. Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs. Processes sales for customers and/or employee purchases on cash register. Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options. Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Implements company asset protection procedures to identify and minimize profit loss. Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet. Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. Qualification & Experience: Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors. Requires willingness to work flexible schedule including evenings, weekends, and holidays. Knowledge of products and brands in order to engage and meet the needs of the customer. Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority. Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. Experiencing selling Prestige brands. Basic level PC/tablet skills. High School Diploma/GED and at least 1 year of experience working in a retail sales environment that required meeting a defined sales goal OR at least 1 year of experience proactively selling beauty or cosmetic products and providing customer care. Experience building and maintaining relationships within a team. Experience demonstrating makeup application and providing makeovers to customers. Job Details: Company: Walgreens Vacancy Type: Full Time Job Location: New York, NY, US Application Deadline: N/A Apply Here vacancyoptions.com
Latest Job Vacancies in the USA, UK and Worldwide
