Job Description: Wells Fargo is seeking a Customer Service Specialist Licensed... Job Responsibilities: Participate in supporting internal and external customers by providing a variety of support services in account management, operations, documentation, customer service and technical support and identify opportunity for process improvements within Customer Service- Licensed Review and analyze less complex product or service information, and exercise independent judgment to guide operational efficiencies, quality and compliance Provide guidance to less experienced staff Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the policies, procedures and compliance requirements Collaborate and consult with colleagues, internal partners and stakeholders Job Requirements: Retail banking experience Ability to work in a fast-paced deadline driven environment Outstanding problem solving skills Intermediate Microsoft Office skills Brokerage industry experience Call center experience Effective organizational, multi tasking, and prioritizing skills Excellent verbal, written, and interpersonal communication skills 2+ years of Customer Service- Licensed experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Job Details: Company: Wells Fargo Vacancy Type: Full Time Job Location: Minneapolis, MN, US Application Deadline: N/A Apply Here vacancyoptions.com
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