Job Description: In the Business Support Group (BSG), you’ll be joining a team that provides vital secretarial, administrative and creative services to support our client-facing teams. Part of our service includes the Administrative Services KPMG (ASK) team who provides responsive administration support to eligible employees on a number of transactional tasks and activities. This enables our clients to focus more on their core business objectives and spend less time on administrative tasks – an effective strategy that contributes to KPMG’s goal of driving growth through operational excellence and efficiency. As a key member of the ASK team, you’ll enjoy a full range of responsibilities that will enhance your personal skills and enable you to add to your experience in new business areas. This gives you the opportunity to network with a variety of internal teams and external organisations, extending your skills, knowledge and expertise. With a wide range of training and development opportunities, you’ll have all the support you need to achieve your full potential and develop a career that meets both your personal and professional goals. Job Responsibilities: Communicate effectively with clients to ensure expectation and service delivery perimeters Order business cards Organise the printing and binding of large printing requests documents via Document Production Centre Complete ad hoc research and collate information on request Book meeting rooms, client catering, and equipment Enter and maintain client information on internal databases eg. CRM Develop an understanding of KPMG’s processes and procedures Team Members are to manage their workload efficiently and effectively using the ASK workflow tool in accordance with the ASK Service Catalogue Assist with rolling forward accounts and account amendments Provide Filesite support, including uploading documents and providing access to folders Make bookings on behalf of clients such as courier, hot desks, car parking, etc. Support clients with travel visa applications Request Paperchase retrieval files from archives Assist with event management tasks such as researching venues and working with KPMG’s events/venue finding team Provide an accurate and prompt audio and copy typing service Create and submit commitment authorisations finance forms on behalf of clients Prepare KPMG branded Word, PowerPoint and Excel documents, including letters, meeting notes, reports, presentations and talk books Organise business travel and accommodation Job Requirements: Good knowledge of administration support service Organised and able to prioritise tasks in accordance with deadlines Excellent communicator with the personal skills to build strong and lasting internal and client relationships Flexible and able to easily adapt to change Confident negotiation skills, with the ability to set clear and realistic customer expectations A good understand of what good looks like and experience of customer service Experience of working in a team environment Knowledge of and intermediate skills in Microsoft Word, PowerPoint, Excel and Outlook Preferred qualifications of 5 GCSEs/’O’ Levels or equivalent at grades A*-C including English and Maths Job Details: Company: KPMG Vacancy Type: Full Time Job Location: Watford, England, UK Application Deadline: N/A Apply Here vacancyoptions.com
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