Job Description: The Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers. Job Responsibilities: Responsible for making sound decisions and timely problem resolution Proactively reaches out to Customers to deepen relationships through needs-based conversations Performs a broad range of tasks of varying complexity and scope Participates in opening and closing Store procedures Opens accounts and related services Originates loan applications, prepares documents and conducts loan closings Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store Conducts needs-based conversations and offers financial solutions to meet our Customers' needs Makes quality referrals to appropriate partners Responsible for meeting individual performance metrics Qualification & Experience: Demonstrated ability to schedule and prioritize work Demonstrated ability to work independently and within deadlines Sound judgment in decision making and problem solving Proficient in Microsoft Office Notary License (Preferred) High School diploma or GED 1+ years of related experience required Superior Customer Service skills Teller experience (Preferred) Strong organizational skills to handle multiple tasks in a fast-paced environment Excellent communication skills with ability to be concise, clear and consistent Job Details: Company: TD Bank Vacancy Type: Full Time Job Location: Boston, MA, US Application Deadline: N/A Apply Here vacancyoptions.com
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