Job Description: The Senior National Accounts Manager defines and implements the wholesale account strategy for assigned national strategic accounts and collaborates with the broader team to execute plans and tactics. Account strategy includes the establishment of executive account briefings, facilitates top to top executive meetings, show and event presence, and driving of media and public relations visibility. Provides leadership, vision, and initially, dotted line development for the account executives establishing relationships with national account customers locally for the purpose of satisfying customers and exceeding company revenue objectives. Helps set objectives for account executives to ensure achievement of national account strategy goals by monitoring and evaluating performance, providing training, feedback, coaching and counseling. Job Responsibilities: Cultivates executive-level relationships within customers organization, develops and delivers presentations as needed. Remains current on competitor activities, pricing, and product offerings, negotiation offers to highlight Cox Communicationss competitive advantages. Responsible for the account revenue base and identifies the appropriate course of action needed to protect and grow it. Serves as primary contact and escalation point for assigned National Accounts ensuring timely resolution of issues, build out, product delivery and relationship strength. Analyzes Return on Investment of various business scenarios; ensures that decisions align with CCIs best interests and develops business cases to support recommendations. Develops and administers sales plans including identification of objectives and action programs to achieve overall business goals. Conducts tactical planning, standardized reporting, and feedback on effectiveness of existing sales plans. Responsible for the national relationship with assigned customers; identifying opportunities to maintain and grow revenue to meet business objectives. Proactively identifies strategies and plans to address competitor activity in a very fluid, competitive market. Supports and leads competitive field efforts through the implementation of acquisition and win-back tactics as directed. Works with Product Management and Multi-Dwelling Unit Marketing to improve experience and drive increased resident /property owner loyalty. Partners closely with Field Sales and Business Operations on planning and budgeting for functions, and with Pricing and Marketing to finalize profitable target offers and specials for large MDU customers. Job Requirements: Familiar with current Industry trends and competitive pressures Strong executive presence with polished presentation and negotiation skills. Demonstrated leadership abilities. Proficiency in MS Excel, Word, PowerPoint and Outlook. Proven ability to collaborate with all affected internal teams. Ability to maintain confidentiality. Exceptional verbal, written and presentation communication skills. Demonstrated ability to read and interpret business to business contracts. Good working knowledge of communications technologies Qualification & Experience: 5+ years of experience required if candidate possesses a related advanced degree (MS/MBA or above). Experience in complex large customer negotiations and sales. 8+ years of experience required in large customer sales (MDU experience preferred). Demonstrated ability to build strong relationships and deal well with conflict. Experience with various Industry Events like NMHC, NAA and Broadband Properties. 5+ years business-to-business new business development experience. Excellent interpersonal, leadership, and collaborative. BA/BS degree in marketing/communications/business highly desired. 2 or more years of experience in a management role preferred Experience in telecommunications industry desired Job Details: Company: Cox Communications Vacancy Type: Full Time Job Location: Baton Rouge, LA, US Application Deadline: N/A Apply Here vacancyoptions.com
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