Job Description: Achieve all Brands key performance indicators and targets Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities. Achieves the brand expectation for appointment and bookings. Job Responsibilities: Communicate low on stock and out of stocks to the Retail Manager. Assist customers with product and services selection and information. Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive. Keep informed about products, company information and store information. Ensure personal hygiene levels are at a high standard Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day. Perform professional and appropriate makeup applications to achieve the look the customer desires. Ensure display is per merchandising guideline Assist in the proper rotation of stock Assist in Inventory Management Ensure cleaning tools are stocked and in good condition Actively participate in training sessions and partnered store mandatory training sessions. Ensure provision in Retek system Obtain customer data for CRM system or other client list as required. Actively participate in events and new product launches and ensure 100% sell through within 6 weeks Create ways to achieve sell through targets Inform customers timeously about promotions & events Provide welcoming, personal, professional service to all customers at all times. Ensure discontinued stock is removed Ensure counters, shelves and cupboards are kept clean and dust free at all times Job Requirements: Excellent communication skills Abiity to work retail hours Experience in the luxury beauty industry/Retail Cosmetics Experience Skilled Make-up Artist or Skincare Specialist Grade 12 Strong Selling Skills Retail/customer service experience Job Details: Company: Estée Lauder Vacancy Type: Full Time Job Location: Johannesburg, Gauteng, South Africa Application Deadline: N/A Apply Here vacancyoptions.com
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