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Website The Exchange
Job Description:
As a Customer Experience Expert in Apparel & Accessories, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your apparel and accessory expertise and tips will help our customers find the perfect outfit for every-day and special occasions, while also helping them find the perfect accessory to complete their look. Our customers will find it easy and fun to shop apparel and accessories thanks to your expertise and trend-savvy advice.
Job Responsibilities:
- Ensure customers have an extraordinary experience while shopping
- Acknowledge every waiting customer as soon as they arrive to the apparel/accessory area to let them know you’ll be right with them
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate pieces that meet the specific need of the customer
- Greet every customer with eye contact and smile in your authentic way
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Requirements:
- Excellent communication skills
- Willing to cross-train and work in other areas of the store, as needed
- Able to take initiative
- Must possess a welcoming and helpful attitude toward customers and other team members
- Retail experience preferred
- Able to learn and adapt to current technology needs
- Able to share brand knowledge
- Basic computer skills
- Excellent attention to detail
- Able to think quickly on the spot to answer customer questions
Job Details:
Company: The Exchange
Vacancy Type: Full Time
Job Location: Fort Carson, CO
Application Deadline: N/A
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