
Website The Exchange
Job Description:
As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You’ll know which products will meet customer’s needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
Job Responsibilities:
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Greet every customer with eye contact and smile in your authentic way
- Ensure customers have an extraordinary experience while shopping
- Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them
Job Requirements:
- Basic computer skills
- Able to share brand knowledge
- Previous Convenience Store/Gas Station experience preferred
- Able to take initiative
- Willing to cross-train and work in other areas of the store, as needed
- Excellent attention to detail
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
Job Details:
Company: The Exchange
Vacancy Type: Part Time
Job Location: Campbell, CA
Application Deadline: N/A
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