Latest Job Vacancies in the USA, UK and Worldwide
Website Aetna
Job Description:
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
Job Responsibilities:
- Lead team responsible for the design and implementation planning of new personalized and simplified member experience for members of Aetna’s dual eligible products.
- Through this project we will redesign and align internal processes and systems to streamline how Aetna engages with members.
- Works cross-functionally to involve all stakeholders in developing our new dual member engagement vision and drives all work and planning meetings
- Accountable for the ideation and development of the redesigned dual member engagement model
- Responsible for defining the overall value proposition, detailing specific functionality and workflows, setting operational outcome targets
- Engages subject matter experts across the organization to understand abrasion points when engaging with and serving our dual members
- Designs and adjusts conceptual models to visualize and communicate our transformation plans
- Drives member engagement solutions across multiple disciplines including systems and delivery, access to care and care management, customer service and other support areas.
- Delivers updates to management and senior leadership
- Holds teams accountable for deliverables
Job Requirements:
- Certification as project manager
- 5-10 years experience in managed care/health insurance industry experience, Medicare, Medicaid or dually eligible beneficiaries in particular
- Bachelor’s degree or equivalent experience
- Experience in developing new products and programs
- Proven track record managing complex projects and/or programs working with cross functional teams
- Experience managing large budgets
- Experience in developing and/or managing customer services or member experience programs in managed care organizations
Job Details:
Company: Aetna
Vacancy Type: Full Time
Job Location: New York, NY, US
Application Deadline: N/A
vacancyoptions.com
