Al Tayer Careers – Customer Care Representative

Job Description:

To welcome the customers in a courteous manner and to answer phone efficiently and to provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.

Job Responsibilities:

• Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
• Support the reception in managing the courtesy vehicles.
• Be part of the Telemarketing activities during campaigns.
• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance
• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Call customers to get follow feedback on their visits to ATM.
• Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image

Job Requirements:

• High school Certificate
• 1- 2 years’  Relevant Experience
• Well Groomed with pleasant personality
• Excellent Communication skills
• Customer Service skills / Certification is an advantage
• Exposure to Multicultural environment

Job Details:

Company: Al Tayer

Vacancy Type: Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

Apply Here

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