American Airlines Hiring – Coordinator, Flight Service

Job Description:

The Coordinator, Flight Service performs a wide variety of administrative duties to support Flight Attendants and Flight Service management employees in the daily operation.

Job Responsibilities:

  • Works at the Crew Service Center and has interaction with Flight Attendants throughout the shift by coordinating and resolving Flight Attendant queries
  • Assists in the coordination of Flight Attendant parking and Crew IDs
  • In the absence of a Duty Manager, the Flight Service Coordinator will assume all Duty Manager administrative functions
  • Ensures office and crew room computers and equipment are in working condition
  • Orders supplies and maintains the e-board in the crew rooms
  • Responds to Flight Attendants general questions in person and by phone
  • Files expense reimbursement, handles mail and FEDEX
  • Assists the Duty Managers with all aspects of Flight Service operation
  • Provides Tablet support at the Crew Service Centers

Job Requirements:

  • Skills, Licenses & Certifications
  • 2 years experience with PC, Sabre, DECS, and RES
  • Independent judgement and decision making skills
  • Knowledge of working with contract labor groups
  • Ability to work all shifts, holidays and overtime as required. Requires rotation of shift and days off
  • Current or previous Flight Service, Crew Schedule experience
  • High School diploma or GED equivalency
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

Job Details:

Company:  American Airlines

Vacancy Type:  Full Time

Job Location: Charlotte, NC, US

Application Deadline: N/A

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