Apple Job Application – Service Warehouse Trainer

Job Description:

As an AppleCare Service Operations Warehouse Trainer you will assist the Warehouse Lead to ensure all employees are trained/cross trained and have the knowledge, ability and tools needed to perform their role. You’ll assist the Lead in ensuring all work instructions, specifications, records and log sheets are updated and maintained. You’ll listen and provide clear input and coaching to onboard and develop team members.

Job Responsibilities:

• Advises lead with objective performance data as it relates to safety, training, quality audits and productivity.
• Monitors daily quality and compliance requirement for employees on the line and support leads as needed.
• Assists Lead in process and functional task and support activities; understands and ensures adherence to required procedures and processes.
• Assists with continuous improvement activities and Lean operations including 5S.
• Responsible for coordinating all training, record keeping, updating, auditing, and process compliances.
• Supports Lead and Supervisor in generating daily/weekly metrics to track yield, quality, and productivity.
• Recommends products and process changes and implements new processes that improve efficiency and reduce costs.
• Escalates functional and process failures and issues to the Lead or Supervisor.
• May provide process or functional oversight in the absence of the Line Lead.

Job Requirements:

• Excellent English-language oral and written communications skills
• Excellent written and verbal communication skills with the ability to tailor your message for a group and individual instruction
• 2-3 yrs experience in depot repair operation, manufacturing or reverse logistics operation
• Proficient working knowledge of database tools, MS Excel and word processing software
• Demonstrated experience as a trainer, auditor, or instructor with a deep understanding of content implementation targeting multiple learning styles
• Knowledge of warehouse operations and inventory control

Job Details:

Company:  Apple

Vacancy Type:  Full Time

Job Location: Sacramento, CA, US

Application Deadline: N/A

Apply Here

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