Apple Job Application – Care Coordinator

Job Description:

As a member of Apple’s People Team, you’ll help support our most important resource: our people. Together, we will search the world to build our collective of talented visionaries and inventors. All the while, your efforts will maintain Apple as the most innovative company by striving to make us the most diverse — open to all people, all backgrounds, and all perspectives. And that’s just the beginning, because throughout Apple employees’ careers, you will continue to help them grow expertly and support them in work and life.

Job Responsibilities:

• Conduct quality control for a large volume of requests.
• Ensuring the hiring experience represents the Apple brand.
• Liaising with key business partners within the organization to drive and maintain offer and onboarding processes while adhering to tight deadlines and service level agreements (SLAs).
• Handling a variety of additional tasks, which may include background investigations and other reporting as needed.
• Embracing a variety of internal and external software applications with the ability to learn new tools quickly.
• Creating offer letters with timely delivery to recruiter and/or candidate.
• Working closely in a team environment with the ability to partner with diverse teams and across multiple Apple locations.
• Ensuring the candidate experience represents the Apple brand.
• Managing large volumes of requisition and employment offer administrative requests, demonstrating flexibility and problem-solving abilities to adjust or prioritize based on last-minute changes.

Job Requirements:

• Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of multiple internal customers
• Demonstrable track record of driving process improvements and an insatiable desire to provide outstanding customer service
• Exceptional problem solving, time management, and organizational skills
• Ability to work independently, execute multiple tasks simultaneously, and cut through ambiguity
• Strong interpersonal skills a must
• Experience with Workday and ServiceNow is a plus
• Unrivaled attention to detail and consistent delivery of the highest quality of work
• Experience with CRM system (ServiceNow is preferred)
• Ability to approach problems flexibly and demonstrate creativity in solving them
• Skilled at effectively managing and prioritizing escalations or business critical situations
• Experience with HRIS systems (Workday, Oracle PeopleSoft, SAP, etc)
• 2+ years of experience recruiting coordination, project coordination, or other document management or administrative experience in a fast paced, customer-focused environment
• Experience with Mac OS preferred

Job Details:

Company:  Apple

Vacancy Type:  Full Time

Job Location: Durham, NC, US

Application Deadline: N/A

Apply Here

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