Apple Recruitment – Annotation Team Lead

Job Description:

You’re passionate about supporting others to achieve the highest level of service in every interaction. You’re a role model and leader who advocates for their team. You’re invested in your work relationships and hold yourself and your team to a high standard of accountability. You’re naturally curious and gravitate towards tools and resources that enrich your team. If you are ready to inspire and lead, join Apple and help us leave the world better than we found it.

Are you interested in being part of a team that continues to innovate the way people and machines interact? The launch of Siri was a defining moment in the history of Artificial Intelligence. Siri offers a faster, easier way to get things done on your Apple devices, even before you ask. Millions of people now use Siri to send a message, play their favorite song or even take a selfie. As an AI/ML Annotation Team Leader, you will focus on leading a team of Annotation Analysts. You will be responsible for the team’s operational success, mentoring their career growth, and collaborating cross-functionally with other internal teams.

Job Responsibilities:

  • Knowledge of contact center management tools, processes, procedures, and performance metrics, and can innovate and improve as needed
  • Leads a standard for high-quality work by consistently meeting and exceeding performance goals
  • Minimum 2 years experience in a people management capacity in a large or multi-site inbound contact center or similar dynamic environment supervising 15+ employees
  • Able to develop coaching plans that incorporate observations and key performance trends
  • Excellent influencing skills and ability to work with key business partners
  • Solution oriented leader who demonstrates creativity and curiosity
  • Prioritizes coaching needs and experienced in developing employees to achieve optimal results
  • Strong and effective written and verbal interpersonal skills with the ability to tailor your message to your audience
  • Experience leading in a professional environment

Job Requirements:

  • Ability to work Monday- Friday from 9:00am-6:00pm local time; with scheduling and work flexibility based on business needs
  • Successful completion of a pre-employment assessment and background check
  • Bachelors degree or equivalent work experience preferred
  • Successful completion of initial training and certification testing

Job Details:

Company:  Apple

Vacancy Type:  Full Time

Job Location: Hyderabad, Telangana, India

Application Deadline: N/A

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