Barclays Vacancies 2022 – Customer Specialist

Job Description:

It’s an exciting time at Barclays. We’re driving change to be the digital leader in the market, which means our customer service teams are more important than ever. As a Customer Specialist in our Care Department you’ll help create exceptional customer experiences through actively listening and establishing rapport with our customers.

Job Responsibilities:

You will be receiving inbound phone calls from customers and service their needs effectively and efficiently.
• You will be listening actively and establishing rapport with our customers.
• You will be quickly understanding and analyzing customer needs while still adhering to compliance regulations and security policies.

Qualification & Experience:

• High School Diploma
• 1+ years of experience in customer service/call center experience.
• Strong PC and internet skills with very good organization and work prioritization skills
• Excellent oral communications skills (grammar, negotiation, positive tone, active listening, etiquette, empathy, confidence) and written skills (spelling, logical thought processes and sentence construction, appropriate word choice)
• Banking or credit card experiences a strong plus
• Ability to prove excellent performance and attendance record is preferred.
• Pays strict attention to detail, understands importance of accuracy and responsiveness
• Extremely customer-focused; positive with a professional attitude
• Intelligent, self-motivated, independent thinker

Job Details:

Company: Barclays

Vacancy Type:  Full Time

Job Location: Hagerstown, MD, US

Application Deadline: N/A

Apply Here

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