
Website Best Buy
Job Description:
- The Merchandise and Inventory Supervisor executes strategic plans in merchandising, inventory, and asset protection. This role also leads and mentors a small team to confirm accurate record keeping, storage, and shipment of products are handled while fostering a strong asset protection culture throughout the store. Other duties include assisting in the hiring selection process, performance management, training, and holding special events while keeping team communication strong.
- At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Job Responsibilities:
- Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
- Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
- Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
- Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
- Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
- Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
- Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
- Maintains assigned department’s merchandising and readiness to serve customers.
- Achieves team and individual goals while enabling an excellent customer shopping experience.
- Coaches and trains coworkers on new vendor technology and services.
- Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
- Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
Qualification & Experience:
- High school diploma
- One year of experience in leadership
- One year of experience in sales, customer service, operations, warehouse, inventory or related fields
- One year of retail or consumer electronic experience
- Associate Degree in Business or related field
Job Details:
Company: Best Buy
Vacancy Type: Full Time
Job Location: Macon, GA, US
Application Deadline: N/A
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