Best Buy Application – Supervisor, Inventory / Merchandising

Website Best Buy

Job Description:

  • The Merchandise and Inventory Supervisor executes strategic plans in merchandising, inventory, and asset protection. This role also leads and mentors a small team to confirm accurate record keeping, storage, and shipment of products are handled while fostering a strong asset protection culture throughout the store. Other duties include assisting in the hiring selection process, performance management, training, and holding special events while keeping team communication strong.
  • At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Job Responsibilities:

  • Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
  • Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
  • Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
  • Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
  • Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
  • Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
  • Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
  • Maintains assigned department’s merchandising and readiness to serve customers.
  • Achieves team and individual goals while enabling an excellent customer shopping experience.
  • Coaches and trains coworkers on new vendor technology and services.
  • Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
  • Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

Qualification & Experience:

  • High school diploma
  • One year of experience in leadership
  • One year of experience in sales, customer service, operations, warehouse, inventory or related fields
  • One year of retail or consumer electronic experience
  • Associate Degree in Business or related field

Job Details:

Company: Best Buy

Vacancy Type:  Full Time

Job Location: Macon, GA, US

Application Deadline: N/A

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