Best Buy Careers – Advertising Account Manager

Job Description:

• The Account Manager will strategically decipher client needs and deliver campaign solutions through Best Buy’s advertising business portfolio of onsite and offsite digital media products. The Account Manager represents a high standard of excellence in campaign management; identifies, strategizes and executes campaign approaches; delivers client management best practices; and leads special projects.
• This role will be responsible for achieving the highest possible client outcomes through post-sale campaign management, while maintaining efficient processes. This role will strategically lead creating experiences, developing solutions, providing consultative approaches, proactively mitigate risks, and apply a business growth mindset to the work. Skills critical to this role include:
  1. Skilled at balancing pressure constraints such as partner dependencies, change requests and off-process situations
  2. Responsible for managing/overseeing multiple elements within campaigns for business impact, accuracy and customer experience
  3. Provide perspectives and deliver on ideas to deepen client partnerships and grow business
  4. Responsible for meeting campaign objectives within timeline and scope

Job Responsibilities:

• Collaborate with account executives to discuss upcoming developments
• Regularly check in on campaign performance to troubleshoot
• Monitor campaign trends to find actionable insights
• Proactively seek out opportunities to upsell clients on current offerings
• Communicate clearly (written and verbal) considering upstream impacts of decisions
• Meet and consult with clients to understand priorities, ensure campaigns are running properly and hitting objectives, share updates, and support Sr. Account Managers where applicable
• Evaluate KPIs and optimize campaign performance using a data driven approach
  Responsible for post-sale strategic campaign management and execution strategy for a large-scale advertising business and strategic accounts
• Approach work collaboratively and solution-oriented with a proven ability to execute
• Manage financial information for accurate business reporting
• Assist in campaign financials and deliverables
• Understand the creative process and partners involved in creating custom creative and apply learnings to work approach
• Develop processes in order to provide superior client support and escalate feedback to internal stakeholders
• Critically consider the impacts of execution decisions on creative, deliverables, linking destination, versions, time in market etc.

Qualification & Experience:

• Strong oral and written communication skills
• Salesforce Salescloud experience (preferred)
• Proficiency with Microsoft Office Suite
• Track record of executing successful collaborations across internal and external teams, with the purpose of achieving either client or internal business goals
• Have a working technical knowledge of digital advertising, media and/or publishing (consumer electronics industries background is a plus) with an excitement to learn how to produce meaningful insights, counsel and planning for our partners’ business objectives
• 2-3 years of experience in fast-paced, analytical, and/or client-facing role

Job Details:

Company: Best Buy

Vacancy Type:  Full Time

Job Location: Minneapolis, MN, US

Application Deadline: N/A

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