Job Description: The Best Buy Sales Supervisor manages the daily functions of a department from customer experiences to employee interactions. They are responsible for coaching and training the sales team to provide exceptional customer experiences and meet business results. This role maintains a broad scope of knowledge in technology products and services through required training, certifications, and leadership development. Job Responsibilities: Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and high standards of customer service. Creates an environment where employees are inspired to provide customers with solutions across the store, share ideas regarding new ways to do business, gain new customers, improve processes, and create a more efficient enterprise. Handles customer escalations and problem resolutions in person and on the phone. Ensures smooth and accurate customer processing. Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Ensures execution of store business plan by coaching desired behavioral change on the sales floor. Partners with Sales Support team to ensure that the sales floor is merchandised properly. Job Requirements: Ability to work successfully as part of a team Ability to work a flexible schedule including holidays, nights, and weekends Qualification & Experience: Associate degree or higher in business or related field One year of consumer electronics experience Prior experience setting retail sales goals One year of experience in leadership in business, military, or related fields Previous experience in sales, customer service, or related fields Job Details: Company: Best Buy Vacancy Type: Full Time Job Location: Orlando, FL, US Application Deadline: N/A Apply Here vacancyoptions.com
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