BlackRock Jobs – Client Service Analyst

Job Description:

The Alternatives Client Services team support all of BlackRock’s privately placed alternatives products, including hedge funds, fund of hedge funds, private credit, private equity, special opportunity and real asset funds. Responsibilities for this position will involve a heavy concentration in day-to-day communications, reporting and data entry focusing on BlackRock’s alternative product platform. This position involves interaction with departments and business lines across the firm and offers an opportunity to join a fast paced and growing business within BlackRock. The successful candidate will be pro-active and flexible, will demonstrate initiative with an aim to succeed both as an individual and as a team.

Job Responsibilities:

• Assist in fulfilling requests for offering documents as needed. Liaise with Institutional and Retail Sales and Product Specialists to customise client offering packages based on investor attributes, regulatory and business requirements.
• Coordinate and track document updates with BlackRock Legal and outside counsel. Ensure team is working with approved materials and that distribution process is functioning properly.
• Handle and maintain electronic and hard copy filing systems of legal/contract documents
• Coordinate account level reporting and distributions to clients (i.e. monthly, quarterly, and annually).
• Coordinate cash flow management with clients and portfolio managers (e.g. contributions, redemptions, capital calls/distributions and product updates with clients). Track and handle client cash flow activity within proprietary trading system.
• Liaise with clients from a shareholder servicing perspective, field client inquiries, research requests, and coordinate appropriate responses.
• Transfer Agent/Administrator oversight and quality control. Work with our 3rd parties to create transparency between BlackRock and vendors and ensure a positive client experience.
• Client on-boarding, working with external service providers to review and approve new clients, account set up, and data management.

Job Requirements:

• The successful applicant will be self-motivated, proactive and able to change directions quickly
• Ability to communicate clearly and concisely, both orally and in writing, at all levels
• Ability to manage his/ her own workload, multi-task, balance multiple and conflicting priorities and meet deadlines in a fast-paced and changing environment
• Able to grasp complex concepts and details quickly
• Ability to identify problems and issues, work actively with others to resolve them and raise issues appropriately
• 1-3 years’ financial services experience is a plus, preferably in a dynamic, deadline orientated, operational/ client service role
• High attention to detail, ability to focus and take ownership of tasks until completion
• Understanding and knowledge of investor level Know Your Client (KYC)/ Anti Money Laundering (AML) requirements, specifically Luxembourg, Irish or Cayman regulations. Oversight of onboarding and ongoing due diligence requirements for institutional and high risk investors is a bonus.

Job Details:

Company:  Blackrock

Vacancy Type:  Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

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