Bob Evans Application – Host/Cashier

View All Bob Evans JobsBob Evans Restaurants

Job Description:

This position is responsible for ensuring all guests feel welcome, special and appreciated by “treating strangers like friends and friends like family”.

Job Responsibilities:

  • Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.
  • Assist in marketing, promotional services and situational selling, such as communicating new promotions, products or marketing information to guest.
  • Clears, sanitizes and sets tables as needed.
  • Manages a line by working with managers to quote accurate wait times.
  • Handles guest complaints with tact and professionalism, turning dissatisfied guests into raving fans.
  • All other duties as assigned.
  • Responsible for greeting guest in a friendly manner and escorting guests to tables. Monitors guests’ needs and the workflow of the restaurant and seats guests accordingly.
  • Conveys the appropriate number of menus, kid packs if needed when seating guests.
  • Performs restroom checks, answers phones, keeps lobby area clean of debris, and keeping the general work area stocked and cleaned.
  • Practices safe food and beverage handling and clean up at all times and must be able to communicate and interact with guests, handle crowds and put guests at ease.
  • Shows guests they care, and ask them about their dining experience. Effectively handle guest complaints and involve manager at appropriate time.

Job Requirements:

  • A certain degree of creativity and latitude is required.
  • At least 16 years of age.
  • Ability to identify and resolve issues as they arise.
  • Excellent guest service skills and experience.
  • Strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.
  • Relies on experience and judgment to plan and accomplish goals.
  • Detail oriented with the ability to multi-task.
  • Computer skills (POS system).
  • 0-2 years related experience.
  • Must have ability to accurately handle money, make change, process credit card transactions, and have strong menu knowledge.
  • Great communication skills.
  • Reach with hands.
  • Bend and stoop.
  • Push, lift, carry and transfer up to 10 pounds.
  • Have the ability to taste and smell.
  • Use hands to finger, handle, or feel objects, tools, or controls.

Job Details:

Company:  Bob Evans Restaurants

Vacancy Type:  Full Time

Job Location: Cleveland, OH, US

Application Deadline: N/A

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