Website Books A Million
Job Description:
The Yogurt Mountain Store Manager is responsible for all daily operations and management of the entire store, while maintaining the highest levels of guest satisfaction.
Job Responsibilities:
- Maintain high levels of guest satisfaction through staff training and positive motivation
- Maximize profits and guest satisfaction by operating the store in adherence with all store policies and guidelines, as well as governmental regulations
- Communicate and actively manage marketing promotions
- Ensure the preventive maintenance program is executed properly for all equipment
- Supervise, direct, counsel, and assist all team members with daily operations, customer inquiries, shift duties, and store procedures
- Recruit, select, and hire all team members, based on our company hiring guidelines
- Minimize controllable expenses and maximize sales and profits
- Perform other duties as assigned
- Manage all cash handling for the store, including accounts payable, cash and credit card reconciliations, cashier tills, bank deposit and payroll records
- Responsible for Yogurt Mountain Shift Leader and Team Member performance reviews
- Maintain the highest standard of interior and exterior store conditions
- Manage all store inventory: execute orders, shipping and receiving of product
- Maintain exceptional community and customer relations
- Ensure exceptional customer service on a daily basis and handle guest complaints immediately
Job Requirements:
- Standing for up to 8 – 10 hours
- Lifting up to 50 pounds with or without assistance
- Speaking, hearing, bending, reaching, stooping, climbing
- Ability to climb via step stool or ladder
- Ability to work a minimum of 45 hours per week
- Management experience in food service industry
- Proven ability to train, develop and motivate associates
- Positive background check
- Excellent leadership, supervisory, communication, and organizational skills
- Professional appearance
- 21 years of age or older
- Bachelor’s Degree in Business or related field preferred
Job Details:
Company: Books A Million
Vacancy Type: Full Time
Job Location: St. Petersburg, FL, US
Application Deadline: N/A
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