Booksamillion Employment – General Manager

Website Books A Million

Job Description:

The Yogurt Mountain Store Manager is responsible for all daily operations and management of the entire store, while maintaining the highest levels of guest satisfaction.

Job Responsibilities:

  • Maintain high levels of guest satisfaction through staff training and positive motivation
  • Maximize profits and guest satisfaction by operating the store in adherence with all store policies and guidelines, as well as governmental regulations
  • Communicate and actively manage marketing promotions
  • Ensure the preventive maintenance program is executed properly for all equipment
  • Supervise, direct, counsel, and assist all team members with daily operations, customer inquiries, shift duties, and store procedures
  • Recruit, select, and hire all team members, based on our company hiring guidelines
  • Minimize controllable expenses and maximize sales and profits
  • Perform other duties as assigned
  • Manage all cash handling for the store, including accounts payable, cash and credit card reconciliations, cashier tills, bank deposit and payroll records
  • Responsible for Yogurt Mountain Shift Leader and Team Member performance reviews
  • Maintain the highest standard of interior and exterior store conditions
  • Manage all store inventory: execute orders, shipping and receiving of product
  • Maintain exceptional community and customer relations
  • Ensure exceptional customer service on a daily basis and handle guest complaints immediately

Job Requirements:

  • Standing for up to 8 – 10 hours
  • Lifting up to 50 pounds with or without assistance
  • Speaking, hearing, bending, reaching, stooping, climbing
  • Ability to climb via step stool or ladder
  • Ability to work a minimum of 45 hours per week
  • Management experience in food service industry
  • Proven ability to train, develop and motivate associates
  • Positive background check
  • Excellent leadership, supervisory, communication, and organizational skills
  • Professional appearance
  • 21 years of age or older
  • Bachelor’s Degree in Business or related field preferred

Job Details:

Company:  Books A Million

Vacancy Type:  Full Time

Job Location: St. Petersburg, FL, US

Application Deadline: N/A

Apply Here

vacancyoptions.com