Job Description: Bright Horizons is seeking a Product Manager responsible for driving the roadmap of an important component of our future 2.0 platform. We’re looking for an experienced PM who is up-to-date with web application trends and capabilities, who is current with product development methodologies based in user science, and who is fluent in clickstream analytics tools like GA and Pendo. The ideal candidate would work well with UX Design partners and technical delivery teams to produce valuable and delightful experiences for external and internal end users. Job Responsibilities: Maintain a solid roadmap that conveys the “why” along with the “what” Work seamlessly with an Agile delivery team to regularly bring value to users and our business. Product Owner for a vertical within a B2E (business to employee) technology stack Maintain a prioritized enhancement backlog that ties to the Roadmap and OKRs. Draft summaries/briefs/pitches of upcoming and proposed features for Ops team members, Marketing team members and other relevant stakeholders, including Executives. Work closely with internal and external business partners to identify issues/needs that can be addressed/optimized leveraging Bright Horizons’ distinctive competencies. Draft, propose, and manage quarterly OKRs for their team Be an advocate for and an expert in Agile development and lean process within a large organization undergoing a digital transformation. Be ultimately responsible for writing/refining/and splitting user stories and defining acceptance criteria. Job Requirements: Fluency in user science. Experience with qualitative and quantitative user feedback and analysis. Experience with lean roadmapping a plus Familiarity with behavioral analytics platforms Ability to communicate effectively with diverse groups including executives and engineers. Experience moderating user interviews or focus groups HTML and CMS skills a plus Experience with Pendo a plus A deep understanding of how to drive business value through an understanding of market problems and a knowledge of technology-based solutions Diverse candidates strongly encouraged to apply 3-5 years Product Management experience, directly managing a successful product. Fluency in Agile methodology SQL skills a plus Familiarity with experimentation platforms Job Details: Company: Bright Horizons Vacancy Type: Full Time Job Location: Grand Rapids, MI, US Application Deadline: N/A Apply Here vacancyoptions.com
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