Cartier Jobs – Seasonal Fragrance Ambassador

Job Description:

The Fragrance Ambassador of the Maison achieves and exceeds fragrance sales targets as directed by management and elevate each guest’s personal Cartier journey through an emotional experience. The Fragrance Ambassador motivates and educates the boutique team to develop sales in the Fragrance category. They are also an active participant in the daily operations of the boutique

Job Responsibilities:

• Create exceptional client experience resulting in strong fragrance sales
• Support daily boutique operations
• Support execution of all fragrance initiatives, such as new furniture installation, events, sampling, new consultation app, in partnership with boutique and corporate stakeholders
• Act as a referent for the fragrance category in the boutique
• Foster authentic client connections, new and existing. Utilize and enrich CRM database and networking initiatives resulting in long-term and trusted relationships with our clients.
• Handle objections with ease
• Maintain inventory of testers and ensure their presence on selling tables
• Ensure sufficient product stock levels and suitable variety of fragrance samples
• Share relevant client and team feedback with fragrance corporate teams and suggest actions
• Assist with daily set-up and breakdown of the boutique and communicate on any maintenance issues
• Partner with Boutique Management to develop local community awareness, resulting in further engagement with the Maison and client loyalty
• Expertly discover client needs and expectations about fragrance (for self-purchase or gifting)
• Ensure that each client and visitor receives an outstanding and friendly experience and leverage the waiting time (before, during or after the appointment) to subtly introduce fragrance as an emotional component of the Cartier universe and a perfect gifting option
• Support the boutique to achieve and/or exceed the fragrance sales target for the Holiday season
• Partner with Sales Associates to introduce fragrance to their clients, encouraging cross-selling and process the fragrance sale for the Sales Associate, if needed
• Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
• Raise awareness, product knowledge and passion for the fragrance category across the entire boutique team

Job Requirements:

• Excellent interpersonal and communication skills
• Excellent sales skills
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Self-starter with team-player approach
• Structured and vigorous in follow-up
• Entrepreneurship attitude: meet challenges with resourcefulness and proactively generate suggestions, innovative approaches and ideas

Job Details:

Company: Cartier

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

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