Cedar Fair Careers – Group Sales Representative

Job Description:

The function of the Sales Representative is to establish a business relationship with a consumer, customer, client, or business in which designated products have been established to be sold. The nature of the Sales Representation is to exercise customer service, relationship nurturing, and business development principles in order to acquire and retain a customer base.

Job Responsibilities:

• Customer Relationship Management – the act of utilizing various methods of communication to acquire or retain a favorable relationship with a customer. This includes fostering and nurturing appropriate dialogue, timeliness in responses, and maintenance of the customer’s history within the CRM platform. The preferred outcome is that the customer develops trust, confidence, and ultimately preference of sales continuity with our company.
• Business Solutions/Platform – this task focuses on the Sales Representative accessing and navigating various systems and platforms within the Sales and Marketing arena in effort to support sales performance. Including, but not limited to developing a knowledgebase for navigating and operating the POS/Ticketing platform to enter orders, collect and apply payments. Subsequent knowledge in areas of email, social media, and sales presentation solutions will also support business success.
• Administration Tasks – this task outlines various administration functions required of the positing, including producing/reviewing reports, verifying statements, emailing, answer phones, and more. These tasks assist the day-to-day operation within the department and individual objectives. Wherewithal in the space of sales agreements, proposals, and contracting with clients will be necessary skills to support performance.
• Marketing/Lead Generation – the practice of exercising various advertising tactics to raise awareness, solicit/increase interest from targeted consumer base such that it provokes or creates an opportunity for a sales exchange to occur. Demonstrate proficiency in sales data analysis, including possessing the wherewithal to maneuver through sales data (historical, present, and prospective) in-possession and in-market in way that yields beneficial intelligence for decisions to be executed. Frequently, this analysis leverages opportunity for sales conversion outcomes to be optimized.
• Active Selling – the active pursuit of converting the sale of tickets, food & beverage, merchandise, or miscellaneous products with a consumer, customer, client, or business.

Qualification & Experience:

• Sound experience with Microsoft Office & Office 365, including MS Word, MS Excel, MS PowerPoint, and MS Outlook, 10-key proficiency, basic knowledge of CRM platforms, and presentation development, production, and delivery.
• Point of Sales experience (especially ticketing platforms), digital marketing experience, Adobe products, or any creative design applications (WordPress, etc.)
• Bachelors Degree in business, marketing, hospitality, or finance preferred

Job Details:

Company: Cedar Fair Entertainment Company

Vacancy Type:  Full Time

Job Location: Galveston, TX, US

Application Deadline: N/A

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