Chick Fil a Application – Front of House Director

Job Description:

Chick-fil-A Hwy 99 and Yosemite Ave is seeking a Front of House Director to take ownership of all front of house and drive-thru operations, as well as team development. The ultimate goal for this person is to work alongside the Owner/Operator and leadership team to play a key role in growing the business and developing the team of 130+. The Front of House Director will primarily focus on operational efficiency and excellence in drive-thru (which is 70% of their business!). This leader will be dedicated to executing excellence with a sense of urgency and a smile. The goal for this leader is to focus on continuous improvement and the development of people, processes, and sales while daily cultivating competence, character, and connection with the team around culture goals. After 2-3 years of learning and adding value to the business, this leader could continue to serve as a top leader in an even larger capacity or even pursue becoming an Owner/ Operator themselves through Chick-fil-A Corporate!

Job Responsibilities:

  • Meet regularly with the Operator for development
  • Intentionally develop team members to become trainers, trainers to become team leaders, and eventually team leaders to become assistant directors
  • Think innovatively and strategically for increased capacity in the drive-thru
  • Help identify gaps in the business
  • Assess current systems, strategizing and executing plans for improvement
  • Lead and oversee the entire front of house and drive-thru operations
  • Assist in the hiring process for new front of house team members

Job Requirements:

  • Understands the balance of results and relationships
  • Unwavering character; possesses humility, trustworthiness, and integrity
  • ServSafe Manager’s Certification is a plus
  • Hungry for personal and professional growth
  • Demonstrates a personal growth mindset that translates to business growth
  • Bachelor’s Degree preferred
  • Community involvement is a plus
  • 2-5+ years of leadership and management experience in a hospitality setting required
  • Innovative leader; possesses a vision for continuous improvement
  • Detail-oriented; accountable
  • Energetic; exemplifies the balance of fun and focus
  • Relentless learner; instructive and teachable

Job Details:

Company:  Chick-fil-A

Vacancy Type:  Full Time

Job Location: Memphis, TN, US

Application Deadline: N/A

Apply Here