Cinemark Jobs – Counter Server

Job Description:

Cinemark Counter Servers and Servers guide Guests in ordering food products and beverages to enhance the moviegoing experience. This includes greeting Guests through engaging interaction, making specific menu suggestions, having strong menu knowledge, and delivering quick and timely counter service. The Counter Server role is a vital link between our Guests and the kitchen staff, ensuring that orders are delivered fresh, tasty, and accurate.

Servers and Counter Servers may be asked to be cross-trained and work as a Restaurant Worker, Concessionist, Box Office/Cashier, or Usher, as staffing needs require. Counter Servers must be able to perform the essential job functions of those positions.

Job Responsibilities:

• Consistently uses suggestive selling techniques
• Consistently ensures and promotes adherence of proper social distancing guidelines
• Greets Guests with a smile in a timely and professional manner
• Possess full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experience
• Ensures that alcohol is consumed in designated areas only
• Responsible for all transactions completed on assigned register, including proper cash balancing, distributing correct inventory associated with each sale, properly logging off when away from register, reporting any concerns to management (including unauthorized use of assigned register), etc.
• Miscellaneous cleaning and tasks as applicable to restaurant and theatre environments (counter area setup, food preparation, selling, promoting, serving, and cleaning tasks before and after the shift)
• Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports issues to management
• Wipes down door handles, faucets, counters, card readers, terminals, counterfeit detectors and any non-food surface areas that are highly touched by a Guest or Team Member
• Consistently identifies and sanitizes Guest high-contact areas within and around the dining area (restaurant, lounge, bar, concession area, auditorium, and patio areas)
• Collaborates with kitchen team to ensure that food orders are accurate
• Adapts to the frequency and scope of required cleaning tasks
• Attends a mandatory Shift Huddle (team discussion) at the start of or during the shift
• Performs other work-related duties as assigned
• Accurately records food and beverage orders from Guests in a timely manner
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Verifies identification to confirm Guests are at least 21 years of age for all alcohol transactions

Job Requirements:

• Has an energetic and friendly attitude during each shift
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Accurate cash handling and basic math skills
• Proof of age (Employees who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)
• Ability to take and follow direction
• Employees who work with alcohol are required to complete a Safe Alcohol Service training program
• Provides excellent Guest service
• Responds with a sense of urgency
• Requires regular and consistent attendance
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Ability to work in a team environment and independently
• Availability to work flexible hours which include evenings, weekends, and holidays

Job Details:

Company:  Cinemark

Vacancy Type:  Full Time

Job Location: San Francisco, CA, US

Application Deadline: N/A

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