Job Description: The essential duties and responsibility of a Theatre Team Member include, but are not limited to, the following: Job Responsibilities: Consistently wipe down and sanitize Employee high-contact areas within our auditoriums and restrooms such as non-food surface areas, entry door handles, handrails, armrests, cupholders, seating, recliner trays, and recliner operation buttons, sink faucets, fixture flush handles, soap dispensing unit buttons, partition handles and locking mechanisms, baby changing stations, etc Consistently wipe down and sanitize Guest services areas, countertops, point of sale equipment, PCI equipment, microphones, windows, ticket printers, kiosks, counters, card readers, terminals, counterfeit detectors, door handles, faucets, and any other areas that are highly touched by a Guest or Team Member Complies with all local, state, and federal food safety laws Attends a mandatory Shift Huddle (team discussion) at the start of or during the shift Consistently ensures and promotes adherence to proper social distancing guidelines Adapts to the frequency and scope of required cleaning tasks Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management Instructs and calms Guests in the event of an emergency Assists with all opening and closing duties as assigned by management Performs other work-related duties as assigned Properly utilizes Personal Protective Equipment while completing position-specific tasks Voids passes, coupons, and discount tickets after the transaction has finished and processes any refunds when necessary with the required forms Verifies tickets at podium and directs Guests to an auditorium Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy Provides pricing, movie, specialist event, alternative movie selections, and general theatre information Responds to phone calls and questions from Guests in a professional and quality customer service manner Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.) Prepares food and properly operates cooking, warming, and popping equipment Greets Guests with a smile in a timely and professional manner Operates Cinemark’s POS system for all transactions completed on assigned register, including proper cash balancing, distributing correct inventory and tickets associated with each sale, properly logging off when away from register, reporting any concerns to management (including unauthorized use of assigned register), etc. Job Requirements: Provides excellent Guest service Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently Ability to take and follow direction Responds with a sense of urgency Accurate cash handling and basic math skills Must be at least 16 years of age Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Job Details: Company: Cinemark Vacancy Type: Full Time Job Location: Plano, TX, US Application Deadline: N/A Apply Here vacancyoptions.com
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