Cinemark Employment – Counter Server

Job Description:

Cinemark Counter Servers and Servers guide Guests in ordering food products and beverages to enhance the moviegoing experience. This includes greeting Guests through engaging interaction, making specific menu suggestions, having strong menu knowledge, and delivering quick and timely counter service. The Counter Server role is a vital link between our Guests and the kitchen staff, ensuring that orders are delivered fresh, tasty, and accurate.
Servers and Counter Servers may be asked to be cross-trained and work as a Restaurant Worker, Concessionist, Box Office/Cashier, or Usher, as staffing needs require. Counter Servers must be able to perform the essential job functions of those positions.

Job Responsibilities:

• Attends a mandatory Shift Huddle (team discussion) at the start of or during the shift
• Verifies identification to confirm Guests are at least 21 years of age for all alcohol transactions
• Ensures that alcohol is consumed in designated areas only
• Consistently identifies and sanitizes Guest high-contact areas within and around the dining area (restaurant, lounge, bar, concession area, auditorium, and patio areas)
• Collaborates with kitchen team to ensure that food orders are accurate
• Greets Guests with a smile in a timely and professional manner
• Responsible for all transactions completed on assigned register, including proper cash balancing, distributing correct inventory associated with each sale, properly logging off when away from register, reporting any concerns to management (including unauthorized use of assigned register), etc.
• Accurately records food and beverage orders from Guests in a timely manner
• Consistently ensures and promotes adherence of proper social distancing guidelines
• Possess full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experience
• Miscellaneous cleaning and tasks as applicable to restaurant and theatre environments (counter area setup, food preparation, selling, promoting, serving, and cleaning tasks before and after the shift)
• Wipes down door handles, faucets, counters, card readers, terminals, counterfeit detectors and any non-food surface areas that are highly touched by a Guest or Team Member
• Consistently uses suggestive selling techniques

Job Requirements:

• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to take and follow direction
• Ability to work in a team environment and independently
• Accurate cash handling and basic math skills
• Responds with a sense of urgency
• Frequent standing, walking and reaching
• Provides excellent Guest service
• Ability to carry, push, and pull objects
• Be able to work in a standing position for extended periods of time
• Noise level may be moderate to high at times

Job Details:

Company:  Cinemark

Vacancy Type:  Full Time

Job Location: El Paso, TX, US

Application Deadline: N/A

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