Costco Employment – Integrated Leave Specialist 1

Website Costco Wholesale

Job Description:

The successful candidate will find satisfaction helping to navigate the complex processes relating to our programs. The fast paced environment includes a large volume of work that requires a strong level of teamwork, but provides department employees with the ability to work autonomously once the initial training period is complete.

Job Responsibilities:

  • Intakes phone calls and documents; uses independent judgment to route accordingly.
  • Coordinates resources with warehouses for job assessment meetings.
  • Tracks and follows up on end of leave employee issues.
  • Sets up and utilizes computer programs to communicate, track, and record work responsibilities.
  • Completes monthly reporting on leave and return to work activities.
  • Assists with determining eligibility for state and federal leave and disability programs.
  • Assists with training for new leave, return to work, STD/LTD, and worker’s compensation programs and accommodations.
  • Assists with implementing workers’ compensation client service instructions and best practices.
  • Assists with implementing leave and accommodation policies and practices.
  • Assists locations and employees with questions regarding integrated leave activities.
  • Coordinates resources for successful return to work for employees who are on leave.
  • Engages in a large volume of telephone communications/emails with locations, employees, and outside suppliers.
  • Tracks follow-up items to resolution.

Job Requirements:

  • Excellent administrative, evaluation, and information collection skills.
  • Strong organizational, time management, and multitasking abilities; attention to detail.
  • Strong written communications skills, with the ability to think and write analytically.
  • Proven verbal and written communication skills; ability to adjust communication to particular situations and all levels of senior management, management, employees, and outside suppliers including, physicians and attorneys.
  • Ability to maintain thoroughness and accuracy while meeting deadlines.
  • Ability to work successfully in a team environment.
  • Ability to maintain confidentiality; successful past performance in dealing with confidential and sensitive issues.
  • Ability to articulate ideas and policies in an easy to understand manner telephonically and in person.
  • Positive, professional demeanor, dependable, and self-motivated; ability to remain calm in stressful situations.
  • Expertise in Outlook, creating Word documents, form letters, tables, worksheets, and Power Point presentations.
  • Willingness to continue professional education by attending internal/external training as requested.

Job Details:

Company:  Costco Wholesale

Vacancy Type:  Full Time

Job Location: Tacoma, WA, US

Application Deadline: N/A

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