Costco Employment – Integrated Leave Specialist 1

Job Description:

The successful candidate will find satisfaction helping to navigate the complex processes relating to our programs. The fast paced environment includes a large volume of work that requires a strong level of teamwork, but provides department employees with the ability to work autonomously once the initial training period is complete.

Job Responsibilities:

• Intakes phone calls and documents; uses independent judgment to route accordingly.
• Coordinates resources with warehouses for job assessment meetings.
• Tracks and follows up on end of leave employee issues.
• Sets up and utilizes computer programs to communicate, track, and record work responsibilities.
• Completes monthly reporting on leave and return to work activities.
• Assists with determining eligibility for state and federal leave and disability programs.
• Assists with training for new leave, return to work, STD/LTD, and worker’s compensation programs and accommodations.
• Assists with implementing workers’ compensation client service instructions and best practices.
• Assists with implementing leave and accommodation policies and practices.
• Assists locations and employees with questions regarding integrated leave activities.
• Coordinates resources for successful return to work for employees who are on leave.
• Engages in a large volume of telephone communications/emails with locations, employees, and outside suppliers.
• Tracks follow-up items to resolution.

Job Requirements:

• Excellent administrative, evaluation, and information collection skills.
• Strong organizational, time management, and multitasking abilities; attention to detail.
• Strong written communications skills, with the ability to think and write analytically.
• Proven verbal and written communication skills; ability to adjust communication to particular situations and all levels of senior management, management, employees, and outside suppliers including, physicians and attorneys.
• Ability to maintain thoroughness and accuracy while meeting deadlines.
• Ability to work successfully in a team environment.
• Ability to maintain confidentiality; successful past performance in dealing with confidential and sensitive issues.
• Ability to articulate ideas and policies in an easy to understand manner telephonically and in person.
• Positive, professional demeanor, dependable, and self-motivated; ability to remain calm in stressful situations.
• Expertise in Outlook, creating Word documents, form letters, tables, worksheets, and Power Point presentations.
• Willingness to continue professional education by attending internal/external training as requested.

Job Details:

Company:  Costco Wholesale

Vacancy Type:  Full Time

Job Location: Tacoma, WA, US

Application Deadline: N/A

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