Dairy Queen Job Application – Assistant Manager

Job Description:

Assist the General Manager in executing all aspects of the restaurant operations. May be assigned specific areas to manage within the restaurant in accordance with the GMs overall business plan.

Job Responsibilities:

• Manage entire operation of restaurant during scheduled shifts.
• Communicate and oversee the execution of product promotions.
• Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
• Assist in the execution of the restaurants business plan as directed by the GM.
• Prepare hourly employee schedules to meet the staffing requirements for each day part as determine by the GM.
• Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.
• Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
• Staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of Training materials, establishment of performance expectations and by conducting performance reviews.
• Accurately complete designated duties such as inventory control, ordering of products, cash control. Assist in optimizing profits by controlling product and labor costs.
• Ensure guest service in all areas meets company standards.
• Manage the operation of restaurant through the development and growth of staff, sales and profitability in accordance with established company standards, policies and procedures.
• Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
• Maintain a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.

Job Requirements:

• Must be able to work in and out of different temperature ranges.
• One to three years of management in a high volume restaurant preferred, QSR experience strongly preferred.
• Must have excellent customer service and employee relation skills.
• Must be able to lift up to 50 pounds.
• Must be able to stand for long periods of time.
• Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment.
• Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• High School diploma or equivalent required.

Job Details:

Company:  Dairy Queen

Vacancy Type:  Full Time

Job Location: Denver, CO, US

Application Deadline: N/A

Apply Here

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