Dairy Queen Application – Manager

Job Description:

In coordination with General Manager, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A Manager must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation.

Job Responsibilities:

• Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.
• Conduct orientation, training and evaluation of crew members in all functional areas.
• Able to perform the duties of all other non-management positions.
• Supervise the operation of specific areas of the restaurant, providing direction and leadership to crew members, in accordance with established standards, policies and procedures.
• Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company sta
• Assist in the management of specific areas of restaurant during scheduled shifts.
• Assist hourly employees at the point of sale in the execution of product promotions.
• Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.
• Ensures guest service in all areas meets applicable standards for quality, value and cleanliness.
• Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.
• May contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.

Job Requirements:

• Must have excellent customer service and employee relation skills.
• Must be capable of supervising specific areas of the business in a fast paced environment.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Must exhibit and use good manners, proper personal hygiene, positive attitude, and promptness
• Must be able to lift up to 25 pounds.
• Must be able to stand for long periods of time.

Job Details:

Company:  Dairy Queen

Vacancy Type:  Full Time

Job Location: Phoenix, AZ, US

Application Deadline: N/A

Apply Here

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