Dave and Busters Online Application – Front Desk Host

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Job Description:

Our front desk and host position ensures Guests’ initial impressions with Dave & Buster’s are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.

Job Responsibilities:

  • Notifies Manager of any Guest that is perceived to be unhappy.
  • Assists other Team Members as needed or as business dictates
  • Completes “To Go” order transactions for Guests and ensures accuracy.
  • Sells merchandise from the Front Desk, if applicable.
  • Must be friendly and able to smile frequently.
  • Restaurant, retail, or cashier experience preferred, but not required.
  • Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
  • Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
  • Must demonstrate ability to read and communicate in English.
  • Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
  • Delivers silverware as Guests are seated.
  • Makes timely and accurate calculations of bill transactions.
  • Greets and assists Guests efficiently and with a smile while processing transactions.
  • Is responsible for the reconciliation of any monies from their banks.
  • Checks for restocking of necessary supplies.
  • Brings all areas up to standard.
  • Discusses problem areas with Manager
  • Conducts merchandise inventory during and after shift, if applicable.
  • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.

Job Requirements:

  • Read and write handwritten notes.
  • Reach, bend, and stoop frequently.
  • Move about facility and stand for long periods of time.
  • Walk or stand 100% of shift.
  • Lift and carry up to 30 pounds.
  • Work in noisy, fast paced environment with distracting conditions.

Job Details:

Company:  Dave & Buster’s Inc.

Vacancy Type:  Full Time

Job Location: New Orleans, LA, US

Application Deadline: N/A

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