Dicks Sporting Goods Employment – Store Manager

Job Description:

As an Assistant Store Manager – Operations, you will be responsible for operational functions in the store, including freight flow, front end, cash office, pricing accuracy, and Omni-channel fulfillment (Ship from Store – SFS & Buy Online/Pick-up In-Store – BOPIS) and achieving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results by supporting the Store Manager. You will directly manage a team of associates assigned to the operational functions of the store and have a dotted-line responsibility for managing associates in other areas of the store when serving as Head Coach (Manager on Duty).

Job Responsibilities:

• Hold associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
• Ensure the operations departments/teams meet all company operational standards
• Manage associate performance matters, including appraisals, promotion recommendations, and discipline
• Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures; may serve as store “Shrink Coach”
• Review front end candidate applications, interview, hire and on-board/train hourly associates for the Operations teams/departments
• Drive customer experience through front end interactions
• Execute back office procedures including pre-/post-employment and active employment processes
• Select, on-board, empower, and develop a highly effective team of individuals
• Define a clear vision and strategy in order to communicate expectations
• Demonstrate a flexible leadership style to foster team member engagement including recognition

Job Requirements:

• Flexible availability – including nights, weekend, and holidays
• World-class customer service skill and interpersonal/communication skills
• Strong problem-solving ability and analytical skills
• Ability to prepare routine administrative paperwork
• Affinity for developing talent
• 1-3 years Retail Assistant Store Manager, Department Manager (Big Box preferred) or Retail Store Manager experience required
• Attention to detail

Job Details:

Company:  DICK’S Sporting Goods

Vacancy Type:  Full Time

Job Location: Lexington, KY, US

Application Deadline: N/A

Apply Here

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