
Website DICK'S Sporting Goods
Job Description:
As a General Sales Manager with Golf Galaxy, you will have the opportunity to attend our annual Golf Galaxy Expo featuring the best brands in the golf industry!
Job Responsibilities:
- Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards
- Uphold Golf Galaxy standards for merchandise presentation
- Ensure completion of training requirements are met across the store and/or cash-handling experience
- Establish and maintain effective relationships with customers by ensuring high associate engagement and service levels
- Drive and sustain sales intensity, operations integrity and profitability within store by setting high expectations and holding staff accountable, and monitoring and measuring progress to achieve positive results
- Drive sales and profitability through customer satisfaction and report analysis
- Create a climate within the store in which staff are motivated to do their best, strong morale and spiriting in his/her team; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team
- Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures
- Define a clear vision and strategy in order to communicate expectations
- Select, on-board, empower, and develop a highly effective team of individuals
- Responsible for recruitment, interviewing, and hiring across the store
- Demonstrate a flexible leadership style to foster team member engagement including recognition
- Lead consistent evaluation and development of in-store talent
- Effectively schedule for the store, develop payroll plans, and monitor payroll daily to ensure the plan is met
Job Requirements:
- Strong problem-solving ability and analytical skills
- Technical skills in club repair & fitting preferred
- 5+ years retail management experience required; golf sales/service preferred
- World-class customer service skill and interpersonal/communication skills
- Flexible availability – including nights, weekend, and holidays
- Proficiency in MS Office
Job Details:
Company: DICK’S Sporting Goods
Vacancy Type: Full Time
Job Location: Cedar Rapids, IA, US
Application Deadline: N/A
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