Enterprise Hiring – Customer Service Rep

Job Description:

Customer service is our way of life! Our goal is to exceed our customer’s expectations and that starts with YOU! One customer, one call, one delivered promise at a time.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Job Responsibilities:

• Receive feedback from managers to improve call quality
• Utilize problem-solving skills to efficiently resolve customer requests
• Handle multiple tasks, such as, talking with and listening to customers while accessing, reading, and inputting information into numerous applications simultaneously
• Locate and interpret complex information from a number of systems
• Provide excellent customer service

Job Requirements:

• Minimum 1 year of experience resolving customer concerns and handling difficult conversations required
• Must currently live in Las Vegas, NV or the immediate surrounding area
• Call center experience preferred
• Permanent residence with a defined working space that is free of distractions
• Must have reliable and consistent, high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
• Ability to complete virtual training for the first 3 weeks of employment, M-F, 9-5:30pm CST
• Must have a stand-alone router with gigabit speed connection via Ethernet cable and separate modem
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Ability to work a full-time schedule (40 hours/week), with start times between 9am-10:30am (Central Time Zone), including one weekend day and holidays
• Must currently live in the state of Nevada
• Accept a starting pay of $14.50/hour
• Must have a computer USB headset with microphone to be used during training
• Use of wireless, hotspot or WiFi “air cards” are prohibited
• Minimum upload speed of 2mbps and minimum download speed of 5mbps
• Must have a computer/PC (No MACs or Chromebooks) with compatible OS versions: Windows 8, 8.1, or Windows 10
• Must be at least 18 years old

Job Details:

Company:  Enterprise Rent-A-Car

Vacancy Type:  Full Time

Job Location: Las Vegas, NV, US

Application Deadline: N/A

Apply Here

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