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Website Food Lion
Job Description:
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Job Responsibilities:
- Check prices quickly and accurately
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow correct bagging procedures for the correct use of bags by type
- Check the bottom of every cart and under all baby seats for items before completing an order
- Scan customers’ order and handles the payment transaction, per standard practice
- Ensure work station and front end area of the store has a neat and clean presentation
- Maintain alertness and calls for assistance when needed to service customers per service standards
- Follow procedures for refunds and error correction
- Greet each customer and uses his or her name whenever possible
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Make every attempt to maintain accurate cash control
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Is courteous and helpful to other associates
- Identify customers needing assistance and offers to take the customer’s order to their car
- Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Follow procedures and performs overrides
Job Requirements:
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Must meet minimum age requirements to perform specific job functions
- High school graduate or equivalent preferred
- Perform repetitive hand and arm motions
- Ability to use computers and other communication systems required to perform job functions
- Effective communication and customer service skills
Job Details:
Company: Food Lion
Vacancy Type: Part Time
Job Location: Greensboro, NC, US
Application Deadline: N/A
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