Food Lion Jobs – Assistant Store Manager

Job Description:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Job Responsibilities:

• Perform all other duties and projects as assigned
• Adhere to all company guidelines, policies and standard practices
• Serve as Manager on Duty, perform all of the responsibilities of the Store Manager when he or she is not present
• Ensure proper control of all store funds and company assets
• Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices
• Responsible for hiring, training, and developing associates
• Assist the Store Manager with the day-to-day operations of the entire store
• Ensure compliance with local, state and federal regulations
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
• Observe and ensure compliance with company security, safety, and food safety standards
• Ensure that staffing schedules across departments meet the business needs
• Manage and develop associates to ensure adherence to Standard Practices
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Serve as a model for customer service and other vital behaviors and instill this value in all associates
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
• Treat all store information as strictly confidential
• Manage performance through performance management, coaching, appraisal and disciplinary efforts
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Interacts with associates; ensure associates understand Food Lion’s expectations and have the tools and training to be successful
• Support the achievement of store budgeted financial and operating results

Job Requirements:

• Excellent organizational skills
• Department Manager or equivalent experience required
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
• Excellent interpersonal, customer service and communication skills
• College degree or equivalent preferred
• Desire and ability to lead and manage associates throughout multiple departments
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Strong understanding of store operations and total store merchandising techniques
• Must meet minimum age requirements to perform specific job functions

Job Details:

Company:  Food Lion

Vacancy Type:  Full Time

Job Location: Baltimore, MD, US

Application Deadline: N/A

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