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Website GEICO
Job Description:
What sets GEICO apart from our competition? One key factor is our ability to consistently provide outstanding claims service. As a Liability Claims Examiner, you are there for our customers when they need us most – after they have had a serious accident. Being involved in a car accident can be a traumatic experience for most people and it takes a very special kind of person to empathize with and assist our customers when they are worried, upset, sustained or have caused catastrophic injuries or even possibly death.
As a GEICO Liability Claim Examiner, you will investigate and handle a variety of claims ranging from minor fender-benders to major accidents resulting in injury claims that are soft tissue in nature. These claims involve liability disputes that often are not cut-and-dry and can be quite complex!
Job Responsibilities:
- Provide insurance information and make arrangements for repair of damage
- Empathize and assist customers who have been involved in an auto accident
- Investigate the nature and extent of injuries
- Take recorded interviews over the phone
- Investigate the facts of an accident that involves a liability dispute, review supporting documentation, determine who is at fault, and make decisions regarding claim payments and high-profile cases
- Work with policyholders, claimants, doctor offices, medical insurers, auto repair shops, and often lawyers and law enforcement
- Utilize our internal claims system to record, track and monitor insurance claims
Job Requirements:
- Excellent computer and multi-tasking skills
- 1 year of current/recent insurance industry experience to include evaluation of bodily injury claims
- Strong analytical and problem-solving skills
- Ability to gather information and make decisions
- High level of dependability
- Excellent time management, organization, and computer skills
- Bachelor’s degree or claims designations such as CPCU, INS, AIC, or Claims Law is preferred but not required
- Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
- Effective verbal and written communication skills
- Must currently hold an active Insurance License to Adjust Property & Casualty Claims
- Demonstrated job stability
- Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
Job Details:
Company: GEICO
Vacancy Type: Full Time
Job Location: Norfolk, VA, US
Application Deadline: N/A
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