Geico Employment – Experienced Telephone Claims Representative

Job Description:

As a GEICO Liability Claim Examiner, you will investigate and handle a variety of claims ranging from minor fender-benders to major accidents resulting in injury claims that are soft tissue in nature. These claims involve liability disputes that often are not cut-and-dry and can be quite complex!

Job Responsibilities:

• Investigate the nature and extent of injuries
• Take recorded interviews over the phone
• Investigate the facts of an accident that involves a liability dispute, review supporting documentation, determine who is at fault, and make decisions regarding claim payments and high-profile cases
• Utilize our internal claims system to record, track and monitor insurance claims
• Work with policyholders, claimants, doctor offices, medical insurers, auto repair shops, and often lawyers and law enforcement
• Provide insurance information and make arrangements for repair of damage
• Empathize and assist customers who have been involved in an auto accident

Job Requirements:

• Strong analytical and problem-solving skills
• Demonstrated job stability
• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
• Effective verbal and written communication skills
• High level of dependability
• 1 year of current/recent insurance industry experience to include evaluation of bodily injury claims
• Must currently hold an active Insurance License to Adjust Property & Casualty Claims
• Excellent computer and multi-tasking skills
• Excellent time management, organization, and computer skills
• Bachelor’s degree or claims designations such as CPCU, INS, AIC, or Claims Law is preferred but not required
• Ability to gather information and make decisions
• Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

Job Details:

Company:  GEICO

Vacancy Type:  Full Time

Job Location: Portsmouth, VA, US

Application Deadline: N/A

Apply Here

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