Job Description: The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart). Job Responsibilities: Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc. Demonstrating impeccable product knowledge. Answering questions - accurately and politely. Properly checks I.D.s - for guests who appear to be under 30 years old. Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience. Entertaining guests to create “Raving Fans. ” Handling cash & other forms of payment. Maintaining a clean & organized station - including pre-bussing & table maintenance. Creating memorable experiences. Suggestive selling - using proven techniques. Making proficient sales transactions - using a point-of-sale system. Directing guests to areas & restrooms. Demonstrating responsible alcohol service. Demonstrating knowledge of all table/station numbers. Job Requirements: Ability to turn or twist body parts in a circular motion. Ability to make repeating movements of the arms, hands, and wrists. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to sit for extended periods of time. Recycling products, where possible. Must be at least 19 years old. In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) - check with the person interviewing you to ensure you meet these requirements. Practicing all general safety standards. Following all uniform guidelines. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this). High School diploma or GED equivalents. Maintaining a well-groomed appearance (“having a plan”). Job Details: Company: Hard Rock International Vacancy Type: Full Time Job Location: Biloxi, MS, US Application Deadline: N/A Apply Here vacancyoptions.com
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