Hard Rock Cafe Application – SERVER

Job Description:

The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

Job Responsibilities:

• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating impeccable product knowledge.
• Answering questions – accurately and politely.
• Properly checks I.D.s – for guests who appear to be under 30 years old.
• Satisfying any/all needs of the guests – regularly double checking back with guests throughout their experience.
• Entertaining guests to create “Raving Fans. ”
• Handling cash & other forms of payment.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Creating memorable experiences.
• Suggestive selling – using proven techniques.
• Making proficient sales transactions – using a point-of-sale system.
• Directing guests to areas & restrooms.
• Demonstrating responsible alcohol service.
• Demonstrating knowledge of all table/station numbers.

Job Requirements:

• Ability to turn or twist body parts in a circular motion.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to sit for extended periods of time.
• Recycling products, where possible.
• Must be at least 19 years old. In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements.
• Practicing all general safety standards.
• Following all uniform guidelines.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this).
• High School diploma or GED equivalents.
• Maintaining a well-groomed appearance (“having a plan”).

Job Details:

Company:  Hard Rock International

Vacancy Type:  Full Time

Job Location: Biloxi, MS, US

Application Deadline: N/A

Apply Here

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