Hertz Job Application – Operations Administrative Manager

Job Description:

The Operations Administration Manager (OAM) will work closely with a wide variety of managers and leaders on-site to handle and manage a wide variety of administrative activities. These administrative management duties include ensuring accurately processing payroll, managing headcount, vacations, shift bid process, compliance reports, aging reports, rental processing, cash log, and daily report management. In addition to processing these reports the OAM serves as the approving manager verifying accuracy, completeness, and timeliness of all reports. Additionally, the OAM will order supplies for operations including VSA and manage the uniform ordering process. The OAM works on complex inquiries and must-see issues through to resolution while paying attention to details and accuracy.

Job Responsibilities:

• Lead daily operations, fleet availability, and revenue generations
• Ensure positive customer experience, making Hertz #1 in car rental company experience
• Drive the sales process focusing on selling value-added solutions
• Achieve individual sales goals and customer service goals
• Actively engage in effective communication and build employee engagement
• Bring car rental, hospitality, and/or tourism experience

Job Requirements:

• Ability to actively listen, ask good questions, and troubleshoot/diagnose issues across a wide range of topics and disciplines
• Ability to multi-task, organize, and manage assigned work
• High School Diploma or General Equivalency Diploma required. Associates degree preferred.
• Commitment to the highest level of customer service and a desire to take pride in a job well done that results in a great rental experience for the customer
• An ability to efficiently and effectively meet the quality, accuracy, delivery, and performance goals of the position
• Attention to details in a fast-paced environment
• Strong management, communications, interpersonal relationship, customer service, and problem-solving skills
• An ability to maintain a high level of professionalism and confidentiality using both verbal and written communications
• Experience with ERP, Oracle, or related accounting software
• Understanding of the Functional Manager’s responsibilities
• A willingness and ability to spend long periods of time working on a computer
• Strong PC proficiency including the entire Microsoft Office Suite with an emphasis on Excel

Job Details:

Company:  Hertz

Vacancy Type:  Part Time

Job Location: Ft. Myers, FL, US

Application Deadline: N/A

Apply Here

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