
Website Hertz
Job Description:
The primary focus of the Account Service Representative is to provide sales support to HLE Sales Team with focus on Insurance Replacement, Cargo Van Delivery Services and local small business.
Job Responsibilities:
- Build relationships with account contacts and provide excellent customer service, where needed
- Maintain Delivery Service/Multi Month Point of Contact Report
- Communicate clearly and concisely (both verbally and in writing) so that others may understand what is required at all levels within the organization
- Handle processing of all Nominated Upgrade Requests within Salesforce
- Coordinate the setup of all accounts for HLE Sales Division
- Serve as point of contact for Directors and Market Sales Executives (MSE’s) to support with customer service inquiries and invoicing requests
- Process all territory transfer requests and territory alignment for HLE Sales Division
- Manage the full range of Insurance Replacement contract process from creating agreements, rate loading through contract signature and upload
- Act as key point of contact for Sales team on account creation and Salesforce process
Job Requirements:
- Capable of working independently and in an open team environment
- Strong written and verbal communication skills
- Ability to adapt quickly to changes in business climate
- Excellent problem solving skills; research/investigate to find resolution
- Communicate effectively with outside clientele and within the Hertz Organization
- Computer Skills (MS Word, Excel, PowerPoint and Outlook)
- Bachelor’s Degree
- Advanced PowerPoint skills to include creating and revising presentations
- Excellent customer service skills both in person and via phone
- Advanced Excel skills to include pivot tables
- Detail oriented, highly organized and ability to prioritize multiple projects
- Ability to learn new programs, software and reports quickly
Job Details:
Company: Hertz
Vacancy Type: Part Time
Job Location: Mobile AL, US
Application Deadline: N/A
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