Hilton Careers – Room Attendant

Website Hilton

Job Description:

A Room Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

Job Responsibilities:

As Room Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel.

  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Request flowers for special occasions (marriage, death, maternity …). Besides providing embroidery for special linen (wedding and pampering)
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
  • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
  • Control makes monthly Lost and Found and donations
  • Provide excellent guest service

Job Requirements:

  • Excellent standards of clean
  • Previous experience in Laundry
  • Ability to work in a team
  • Planning and organizing
  • Good interpersonal skills
  • Committed to delivering a high level of customer service
  • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
  • Positive Attitude
  • Excellent attention to detail
  • Good oral and written communication

Job Details:

Company:  Hilton

Vacancy Type:  Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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