Hilton Jobs in New Delhi – Safety and Security Manager

Job Description:

A Safety and Security Manager is responsible for managing all aspects of security for assigned hotels to deliver a safe Guest and Member experience while assisting in investigations and liaising with local enforcement officials when necessary and managing overall safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience.

As a Safety and Security, you are responsible for managing all aspects of security, safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience. An Area Safety Manager will also be required to assist in investigations and liaise with local enforcement officials. A Security and Safety Manager will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance.

Job Responsibilities:

  • Liaise with local enforcement officials on statutory routine inspections and accident investigation
  • Analyze statistical accident data to allocate resources for high risk areas at hotels
  • Provide support to operations, statutory specialist training, supplier approval and crisis management
  • Manage overall safety, fire safety, security
  • Implement safety risk management practices in line with the company’s safety policy
  • Actively reduce guest complaints relating to safety and fire safety
  • Audit the hotel to confirm Health and Safety/Food Hygiene compliance
  • Train Safety issues to managers, supervisors and colleagues
  • Manage the internal and external guest accident/incident records by applying standard legal practices where necessary
  • Guide the investigative process relative to criminal activities at the Property Level
  • Manage health and safety, food safety, fire safety, security, trading standards, public health, housing, and disability within allocated hotels
  • Assist in investigations at hotel level and provide advice for the protection of the company’s owned and managed assets

Job Requirements:

  • Participate in necessary training and request training to meet development needs
  • Ability to read, listen and communicate effectively in English both verbally and in writing in order to ascertain and document important information
  • Thorough knowledge of the hotels floor plans and layout of the building(s), function rooms and working knowledge of the city and surrounding area
  • Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email
  • Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift
  • Visual ability to observe team members in the work place, analyze operations and detect situations of concern with regard to both team member and guest behaviors
  • High school graduate or equivalent
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own
  • Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information
  • Experience in Safety and Security Management
  • Fire Safety Management/Risk Assessment
  • Ability to make decisions independently, complete in-depth investigations and act as expert in Safety and Security within the hotels
  • Communicate with team members to assist in their personal development through identification of individual training needs, development or support
  • Five or more years in Security or related experienced required within the hospitality industry
  • Effective time management skills
  • Supervisory skills
  • Positive attitude

Job Details:

Company:  Hilton

Vacancy Type:  Full Time

Job Location: New Delhi, IN

Application Deadline: N/A

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