Job Description: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Job Responsibilities: As the Sr. Event Services Manager, you will ensure that conferences, meetings and group activities assigned to are coordinated and managed within client expectations. Upsell client events and manage function space and room block inventory to maximize hotel profit. Ensure hotel and client fulfil group contract commitments. May perform other duties as assigned. Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc. Arrange all details of conventions to include room set-ups, staging, lighting, audio-visual, traffic flow, menus, décor, entertainment, group room blocks, VIP services and approved method of payment. Review daily posting of charges, resolve any discrepancies in a timely manner. Follow-up to ensure client satisfaction Interact with outside contacts: Guests, vendors, etc. Monitor and ensure all functions are set-up, refreshed and broken down in compliance with scheduled times and department procedures. Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines. May serve as manager on duty when required. Plan and conduct pre-event and post-event meeting with clients and hotel staff. Complete forecasts reports for management. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales Staff, Executive Chef, Banquet Manager and MES staff, and hotel SLT. Job Requirements: Some College plus 2-4 years related experience, or equivalent combination of education and experience. Knowledge of hotel and food & beverage operations preferred. Must speak fluent English. Other languages preferred. Strong – sometimes you’ll need to lift, push and pull big objects up to 25lbs (23 kg). This can involve bending and kneeling, as well as frequently standing and moving around Literate – you’ll excellent reading, writing and basic math, budgeting, profit/loss concepts, and variances are utilized frequently. Flexible – night, weekend and holiday shifts are all part of the job Job Details: Company: Holiday Inn Vacancy Type: Full Time Job Location: Melbourne, FL, US Application Deadline: N/A Apply Here vacancyoptions.com
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