Home Depot Canada Careers – Sales Specialist

Website The Home Depot

Job Description:

Sales Specialists provide the highest level of customer service support to customers where substantial product knowledge and advanced selling skills are critical to success. Sales Specialists assist customers, assess customer needs and guide customer decisions. Associates in this position know how to greet, qualify, recommend and close a sale with every customer in their department, and know how to handle basics in adjacent departments. Sales Specialists maintain the in-stock condition of assigned areas, and ensure that it is clean and safe. Sales Specialists work in cooperation with their Department Supervisor and other associates in their department as well as other sales departments. Specific store departments may include Décor, Flooring, Kitchen & Bath, Millwork, Appliances and Pro Account Sales.

Job Responsibilities:

  • Assist customers with special orders and installed sales
  • When necessary, handle several customers at once
  • Actively seek out customers
  • Is knowledgeable about products and services offered by The Home Depot
  • Ask open ended questions about customer’s projects in order to determine their needs and level of expertise
  • Be proactive in identifying customers who need help or have a problem
  • Explain the steps needed to complete projects and the products needed
  • Describe features and benefits of merchandise
  • Proactively inform customers of situations that could impact their project
  • Provide fast, friendly service
  • Acquire beginner product knowledge in adjacent departments

Job Requirements:

  • Ability to work a flexible schedule including evenings and weekends
  • Previous experience closing a sale and meeting/exceeding sales targets
  • Proficiency with computers
  • Excellent communication and customer service skills
  • 1-2+ years of experience working in a sales driven environment.
  • Excellent decision making ability and problem solving skills
  • Detail oriented

Job Details:

Company:  The Home Depot

Vacancy Type:  Full Time

Job Location: Brampton, Ontario, CA

Application Deadline: N/A

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