Honda Application – Branch Sr Member Services Rep

View All Honda JobsHonda Motor Company, Inc.

Job Description:

The Sr. Member Services Rep is responsible for understanding, performing and troubleshooting a broad variety of Member Services such as transactions, opening and closing accounts, processing consumer and R/E loan applications, filing disputes, and assisting members with any questions or concerns in regards to their account.

Job Requirements:

  • Ability to learn multiple systems to perform daily work
  • Cross sell HFCU products and services for the benefit of the member keeping in mind the business
  • Ability to maintain confidentiality
  • Ability to understand and educate balancing/reconciling deposit accounts
  • Assist members in a professional, courteous and efficient manner
  • Work within a team to accomplish the overall goals, products and services required
  • Strong ability to multi-task along with strong decision-making skills
  • Commitment to quality member service
  • Ability to review credit reports
  • Minimum of 2 to 3 years of experience in customer service and sales in a financial services environment
  • Consumer lending experience

Job Details:

Company:  Honda Motor Company, Inc.

Vacancy Type:  Full Time

Job Location: Oakland, CA, US

Application Deadline: N/A

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