Job Description: The role of the Business Development Manager (BDM), Mortgages Intermediary Partnerships, is to identify, develop, grow and manage key relationships with external intermediary partners within a specified geographic territory. The growth element of the role is particularly important to ensure the delivery of mortgage lending opportunities and operational plans are achieved Job Responsibilities: Building deep, lasting relationships with a panel of mortgage intermediaries across a geographical territory through face to face, telephony and online interaction Analysing MI & data to quickly identify opportunities to developing business and increase market share at firm and regional level Support the commercial focus of our Corporate Account Team, working with networks on campaigns through the delivery of focused activities with individuals and via presentations at network events and online Ability to influence stakeholders at all levels to help deliver mortgage acquisition forecasts coupled with the ability to manage multiple relationships at all levels with external stakeholders Effective risk management - ensure personal adherence to relevant regulation and conduct risk management. Monitor sales/credit quality & risk KPI’s from external partner relationships. Responsible for ensuring all key controls in place over TPMI activity as advised from time to time. Liaise and manage credibly across a wide variety of internal stakeholders both within the RBWM distribution channel as well as Customer Value Management (CVM). Form relationships at all levels with an intermediary firm eg Admin, Broker, Sales Manager and MD Work with internal stakeholders to provide feedback that help shape the proposition on a continuous basis. Ensuring consistent delivery of a superior customer experience and service level for external intermediary partnerships. Job Requirements: Proven experience of leading the delivery of excellent customer service and proactively looking for innovative ways to improve the service delivered to customers and business relationships Excellent written and spoken communication skills coupled with experience of successfully influencing others, negotiating effectively and winning over audiences with compelling and persuasive presentations. Essential experience working as a Business Development Manager working in relevant market/context, i.e. UK Intermediary Mortgage Market Be able to work independently and as a team to support overall performance for the region and channel Proven experience in presenting to small and medium sized groups. Proven experience of delivering exceptional performance and long term results Past experience identifying and developing new business opportunities in the mortgage intermediary market, successfully influencing others and negotiating effectively. Ability to work with MI and data in order to strategically develop business performance goals. Experience building and managing mortgage business relationships to increase market share along with strong industry knowledge of the Intermediary market. Availability to undertake the travel required for this role, i.e. Approx 10 hours a week, with bi monthly travel within for team meetings eg London Job Details: Company: HSBC Vacancy Type: Full Time Job Location: Bromley, England, UK Application Deadline: N/A Apply Here vacancyoptions.com
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