HSBC Recruitment – Client Relationship Manager

Job Description:

The job holder will be in charge of contributing to identification of sales opportunities addressing specific needs for clients and will maintain business relationships with clients.

Job Responsibilities:

• Build and maintain relationships with external clients at all levels including but not limited to CEOs, CIOs, Founders, COOs, CROs, PMs and Head of Operations
• Closely monitor client activity and balances to ensure that market share is protected and grown
• Be an ambassador for HSBC and the Prime Finance business, promoting both at every opportunity and trying to win new business as well as maintaining our reputation
• Act on unusual/ unacceptable activity or behaviours and escalate appropriately
• Adhere to local regulatory policies applicable to the job holder
• Develop close and effective working relationships within respective Regions/Countries/Functions/ Businesses
• Contribute to the continued build and development of the Prime Finance platform and the Client Management Organization
• Build and maintain relationships with internal HSBC teams including Sales, Credit Legal, IT, Operations, Trading, and various Global Markets execution teams
• Contribute to the profitability and growth of the client base by delivering an excellent client experience, generating ideas and cross selling the firm’s products
• Proactively address issues and challenges escalated by the client to identify efficient solutions
• Where applicable, lead, develop and motivate the team to attract, retain and develop capacity, capability and talents with the required key relevant skills
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
• Develop strong and productive relationships with the client base, ensuring current and future service requirements are understood and satisfied at all levels
• Identify opportunities to cross sell the firm products and innovative opportunities to grow revenue
• Provide ‘added value’ service to clients utilising industry knowledge to be able to act as trusted advisor

Job Requirements:

• The job holder will be able to demonstrate the certifications and qualifications required to exercise the job mandate has been obtained.

Job Details:

Company: HSBC

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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