
Website IHOP
Job Description:
Directs the operation of an assigned unit by performing the following duties.
Job Responsibilities:
- Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit.
- Develop and maintain professional functional working relationships with IHOP restaurant hourly employees, Corporate and Regional employees, and guests.
- Assist in the execution of annual financial, local restaurant marketing, guest service and Human Resource objectives, strategies and tactics for assigned unit, as defined by the current IHOP Standard Operating Procedures (SOP) and the current operations plan.
- Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP
- Assist in the achievement of budgeted sales and profits
- Implement the IRTP (IHOP Restaurant Training Program) for all restaurant hourly non-management employees to improve unit operations and the guest experience.
- Ensure safety and sanitation practices are maintained according to federal, state and local regulations and the SOP
- Ensure security practices as defined by the SOP
- Comply with federal, state, and local regulations, which are applicable to assigned unit.
- Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.
Job Requirements:
- Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restaurant employees.
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret bar graphs.
- High school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience.
Job Details:
Company: IHOP
Vacancy Type: Full Time
Job Location: Miami, FL, US
Application Deadline: N/A
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